Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.
Responsibilities
In this position, you will manage and control the nursing center's labor spend and process payroll in accordance with established policies and procedures.*Serve as primary nursing center contact for all employees' needs with respect to scheduling, timekeeping and payroll. *Balance nursing center staffing needs, employee schedule preferences, and nursing center financial performance.*Use software to minimize overtime and nursing agency spend while at the same time ensuring nursing hours per patient day (HPPD) and salary expense is at the appropriate budget level. *Lead nursing center's Labor Management Team to proactively manage the center's labor management performance against Key Performance Indicators to optimize clinical, financial and human resource operating results. *Maintain nursing center nursing staff coverage at all times.
Qualifications
*Five plus years of previous work experience preferably in healthcare or long-term care with proven track record in similar position, scheduling, timekeeping, or payroll.
*Bachelor's Degree in Healthcare Administration, Business Administration, Psychology or related field preferred.
Benefits
*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through unforeseen hardships*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
*Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
*On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
We also offer several voluntary insurances such as:*Pet Insurance*Term and Whole Life Insurance*Short-term Disability*Hospital Indemnity*Personal Accident*Critical Illness*Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range
USD $19.25 - USD $20.25 /Hr.
Bonus
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Part-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
Part time Saturdays/Sundays
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delive...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 4 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 8 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Part-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
Part time Saturdays/Sundays
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delive...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 8 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Casual/Per Diem Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care ...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
** On Call Rotation Required ** At Genesis Healthcare, we are dedicated to improving the lives we touch through the deli...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 8 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
**$1500.00 Sign on Bonus!!** On Call Rotation At Genesis Healthcare, we are dedicated to improving the lives we touch th...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
SIGN ON BONUS...$1500.00!!!!!!!!!! On call rotation required At Genesis Healthcare, we are dedicated to improving the li...
Position Type: Part-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Casual/Per Diem Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care ...
Position Type: Casual/Per Diem Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care ...
Position Type: Casual/Per Diem Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care ...
Position Type: Full-Time Remote: No # of Openings: 7 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
**$1500.00 Sign on Bonus!!** On Call Rotation At Genesis Healthcare, we are dedicated to improving the lives we touch th...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
**$1500.00 Sign on Bonus** On Call Rotation At Genesis Healthcare, we are dedicated to improving the lives we touch thro...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 2 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Casual/Per Diem Remote: No # of Openings: 2 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care ...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 2 Entity: Genesis
Overview
Full time 7am/7pm and 7pm/7am At Genesis Healthcare, we are dedicated to improving the lives we touch through the delive...
Position Type: Full-Time Remote: No # of Openings: 2 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 2 Entity: Genesis
Overview
Full time 7am/7pm and 7pm/7am At Genesis Healthcare, we are dedicated to improving the lives we touch through the delive...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Casual/Per Diem Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care ...
Position Type: Full-Time Remote: No # of Openings: 2 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 3 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 1 Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and ex...
Position Type: Full-Time Remote: No # of Openings: 2 Entity: Genesis
Overview
Full time 7am/7pm and 7pm/7am At Genesis Healthcare, we are dedicated to improving the lives we touch through the delive...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
Full time 7am/7pm and 7pm/7am At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-qualit...
Position Type: Casual/Per Diem Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional s...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
Full time Night Shift 7pm/7amAt Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Casual/Per Diem Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional s...
Position Type: Part-Time Remote: No Entity: Genesis
Overview
Full time Night Shift 7pm/7amAt Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
Full time Night Shift 7pm/7amAt Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...
Position Type: Full-Time Remote: No Entity: Genesis
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service...