FRANCISCAN VILLA

Run far away and don’t send your loved ones here! I wouldn’t recommend this place to my worst enemy. The staff is incompetent, lazy, and NEGLECTFUL to their patients. Communicating with anyone there is an absolute nightmare. No one knows what’s going on and one knows how to do their job. This goes for the director and Brynlee the ‘social worker’ as well. The staff will leave their patients to lay in their own mess for hours before cleaning it up. They are very dismissive of their patients needs and concerns. It’s a disgusting and vile place to be. I can’t imagine how bad it is for people there who don’t have any family to advocate for them and speak up. The place is ran like a circus and they treat their patients in the skilled nursing area like dirt.

My Dad was at the Villa twice prior to his passing. The staff is friendly and attentive. My Dad absolutely loved his therapists and said they were some of the best therapists he had ever seen and were truly helping him in his recovery. The Villa is very clean and doesn't have any of the typical home smells. My brother is a pastor and is in many nursing homes all across Texas and said the Villa was one of the nicest places he had been in.

I was blessed to be sent to this facility for physical therapy. All the staff from the CNA'S, Nurses, and Physical therapist were Great. I never would have been able to make it for almost three weeks without the loving and caring of the people in this place. I watched how they loved and treated the long term residents during my stay as well. I would recommend this place to everyone looking for PT and Long term Care.

Brynley Gormley is so kind and patient. She is truly wonderful asset to this company. She is passionate about helping patients and coworkers. She goes above and beyond.

Franciscan Villa has been such a blessing to our family! When our 91-year-old Aunt fell and broke her ankle, she came here for inpatient Skilled Nursing. During her treatment she not only healed, but thrived all thanks to the excellent care and therapy she received! Prior to discharge from Skilled Nursing, she decided to move over to Assisted Living and she's been there for almost 7 months now. The staff made the transition easy and she loves it there! I cannot say enough about how genuinely caring and attentive the staff has been to both her, and to her family. They are truly giving her the best care possible, and we have been beyond impressed with everyone at this facility (including fellow residents) -- where they treat everyone like family! The meals are good, and the daily activities keep the residents both entertained and engaged. There are optional outings to stores and restaurants, too. Playing Bingo twice a week is a huge hit, with prizes for winners and fun for all! Every staff member has been helpful, professional, and friendly. While this facility isn't brand new, it is always clean, well-maintained, and safe. We have the utmost confidence that our family member is living her best life, and we highly recommend it to anyone. For reference, we have experience with family members in other facilities both in Oklahoma and in Texas. Franciscan Villa is the BEST we have encountered!