Congregational Home, Inc
Congregational Home, Inc – Medicare Certified Since 2010
Local Comparison Snapshot
How Congregational Home, Inc compares to 58 facilities in Milwaukee-Waukesha, WI
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 58 facilities in Milwaukee-Waukesha, WI.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of March 2026
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 58 other nursing homes in Milwaukee-Waukesha, WI
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of March 2026
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of March 2026
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in BROOKFIELD
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I spent 6 weeks in the Rehab Unit recovering from a knee replacement with complications. I will be returning when I have the other knee done. Not all rooms are 2 room suites. But the single bedrooms are very generous in size. The staff were all very nice. The food was very good. Every now & then, just ok, but they always have something that you can order if you don’t like it. The therapy offered there was outstanding. They push you gently to succeed meeting goals & help you gain confidence during recovery. I saw a review saying they don’t treat people of color very well, but find that hard to believe as they hire many people of color. If you want the best in rehab, this is where you want to be.
My sister was on Rehab floor for 3 months and care was good but took 6 weeks to get her enough pain medication so she could actually participate in therapy. Takes forever to get any medication changes. Then she had to move to Skilled Nursing floor and what a nightmare. She was there for 4 days before we had to find another place to move her to. Do not put anyone you love in skilled nursing unit here.
Firstly, our neighbor, Bill, expressed his care here with misty eyes, and they treat him like family. He is getting therapy, getting stronger, the staff are amazing in care, cleanliness, and attention. We don’t wait more than 10 minutes for an ‘urgent’ call button. Food is good- he enjoys it. They have birds, fish, outdoor seating for clients and family. The staff are professional, caring and call him by name . Overall a 5!! Thank you CH! Give the staff a raise-$50/ hr and bonus for the extra mile! My husband is a nurse and did clinicals there and had same perspective from the caregiver point of view. Good job- good care for loved ones! Bill thanks you!
My grandmother was "treated" at congregational home after having a stroke. She was regularly not given her medication as it was listed on her doctors orders. It was requested that her food be soft or cut into small pieces as she had a hard time swallowing after the stroke. This was not done. Many conversations were had with staff and management where excuse after excuse was given but no action taken. If you love your family don't send them here. All they care about is getting their money out of medicaire and kicking people out.
My husband has been at Congregational Home twice in the past 2 months for rehab after suffering 2 strokes. The room and entire facility is exceptionally clean and comfortable. The staff have been wonderful and the care is excellent. I am a RN, so I know the difference between excellent care and poor care. The caregivers have been very professional and always with a smile. Many of them have been there for years and one person told me she had been there for nearly 20 years and loves it. They have several activities for residents, from visiting dogs to music to games and religious meetings. The gardens are beautiful and peaceful. I highly recommend Congregational Home for anyone who needs rehab, assisted living, or skilled nursing.
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