The Greens at Hickory
The Greens at Hickory – Medicare Certified Since 1982
The Greens at Hickory is a Medicare and Medicaid certified skilled nursing facility located in Hickory, North Carolina. This facility has been serving the community for 44 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 170 certified beds with a current occupancy rate of 72% (averaging 109 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.83 hours of total nursing care per resident per day (2.68 hours from CNAs, 0.64 hours from LPNs, 0.51 hours from RNs). Physical therapy staffing is 0.03 hours per resident per day.
Medicare Quality Ratings: According to CMS, The Greens at Hickory has an overall quality rating of 4 out of 5 stars, which is above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 3 stars, quality measures: 5 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How The Greens at Hickory compares to 16 facilities in Hickory-Lenoir-Morganton, NC
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 16 facilities in Hickory-Lenoir-Morganton, NC.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 16 other nursing homes in Hickory-Lenoir-Morganton, NC
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in HICKORY
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Reviews
I can’t say enough good things about this place especially the staff. Staff: the nurses, PAs, and support staff have all been amazing. They never seem to be too busy to acknowledge visitors or patients/residence. The nursing staff has been phenomenal. They’ve treated our loved one with dignity and respect. They chat with him and encourage him to get stronger and stay sharp. A noticeable change in just a few days of treatment. Shoutout to everyone in the South Wing, especially to Kate who’s been the best! Location: Google gives you the wrong street to turn on. It’s the turn prior to the one currently shown. Plenty of parking in the lot in front of the entrance. Facility: The facility seems to be renovated but is very welcoming spot. The staff keeps the facility incredibly clean and sanitary/disinfected for the safety of the residents and visitors. There’s a nice view from most of the windows of the trees and surrounding area. The common areas are bright and vibrant. There’s plenty of natural light coming in to most of the wings. Artwork from the residents are on some of the doors and the prints/paintings keep the halls feeling warm. Overall: I’m really impressed with this place. I’ve visited many nursing homes/rehab centers and the people here really put this place in high regard.
My mother has been at The Greens for almost a month. Gayla, a nurse in the memory care unit, has been absolutely wonderful with my mom and her care. She has been there for me when I’ve had questions and has been so helpful. I’m thankful for the care and support of my mom. Thank you Gayla and The Greens at Hickory!!
First impressions, the outside is so pretty, the inside not so pretty. Very old and worn, and very loud ! My husband is in a semi private room where they don’t clean the walls, looks really nasty. He has a small tv but no controls for it, but that doesn’t matter because the patient next to him has a tv right beside his and it’s so loud! I’m still on the fence about the staff! I’ll get back to you all on that one! Worst place ever. I have not seen and new renovations as shown on their website. My husband’s room is filthy. Also he has had a kidney infection for over three weeks. Not getting proper care! Worst doctors ever! On top of everything else the food is nasty!😡
It is very important to know that your love ones are cared for with dignity and respect under the trying circumstances for all. Here at the Greens that has been the case with all departments. The nursing staff has been incredible with the normal routines in care and concern. When we had an emergency with our family member if they had not acted immediately and choose the proper course of treatment it would on been much worst. Many thanks and blessings to everyone there at the Greens. Linda M Broome
I wouldn’t stick a dog in this facility. There is no supervisor on call just a head nurse so if I have a complaint she is essentially leaving her patients to deal with me. One person doesn’t know what the other is doing! My father is so dehydrated his urine looks like fresh dark honey! I called to speak to someone in charge guess who’s in charge the same nurse that was his personal nurse! You need a supervisor at your facility Stop WITH THE NEGLECT OF ELDERLY PEOPLE WHO CANT SPEAK DUE TO THEIR DISEASES! IM MORTIFIED! I would get your loved ones as far away from this dump as u can!
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