PICKERING MANOR HOME

My elderly cousin was here. They took such great care of her. Thank you for taking care of her. She felt like she was in a 4 star hotel.

Pickering Manor is a true gem! My mom was admitted to their SNF for rehab following a stroke. They proved excellent care from the nursing team, therapists, activities and even housekeeping. All the staff are kind, caring, attentive and diligent in their care and treatment. They prepared her well to return to her IL apartment. She and her family are extremely pleased and highly recommend them to anyone needing this level of care.

Pickering Manor has grown to be family. From the very first day it was like an extended hand from a family member saying I am here for and will help you and they sure did supersede that promise 💝 The way I see it Pickering Manor is a HOME of Nurses not a nursing Home full with the most caring people from the front door all the way through the hallways and up the stairs to the offices. I rest knowing My Dad is in great Care everyday and night. Thank you for the Love Pickering Manor

My niece recommended Pickering Manor as a rehabilitation center for my Mother after hospitalization. I couldn't be happier with her choice. The staff at Pickering is wonderful. From the laundry person, the kitchen and waitstaff, the cleaning staff, the hairstylist, the massage therapist, the nurses, the CNA's, the activities personnel, the physical therapy staff and the office staff, everyone, and I mean every single person was personable, kind and caring. Every single person knew my Mother's name, smiled when they spoke, and treated her with respect and dignity. I was there on a daily basis during my Mother's stay and I watched as the staff treated each and every resident, whether long term or short term, as if they were interacting with their own parents or grandparents. The residents were truly nurtured and loved. On numerous occasions I even saw the staff kiss residents on the head or forehead. It made my heart melt. Pickering is the model of excellence and every center should follow their example. Besides the staff, the facility is impeccably clean with a beautiful atrium dining area. I expected meals to be like institutional dining but instead, to my surprise, they were more like fine dining. I would 100% recommend this place for care. Thank you Pickering for everything ! And a special shout out to Mary Kate. Thanks for being especially accommodating and always willing to help. You make it look easy.

Pickering Manor is a superb facility for all the services it provides and for all the guests it serves. The design and layout of the facilities provide for a very social atmosphere amongst the patients and between the patients and staff, and such societal activity can be important to the care many of the patients require. This is taken to the next level and beyond by the detailed attention so many staff members give to each patient. Indeed, the top management in the facility sets an example in this respect and that example is followed by all others. Every person on staff appears to circulate throughout the facility inquiring into and serving the needs of each of the patients as they come across them, whether in their rooms, in activity centers, or in the hallways between. Importantly, Pickering Manor not only provides top quality amenities, but also monitors the patients use. For example, meal preparation and service is more like that of a top tier restaurant than a medical services institution, and the dining room staff monitor the patients consumption closely where that may be useful in evaluating their health. I could go on and on with what I have observed in respect of the rehab, physical therapy, medical, and social services - all is superior to any I have seen elsewhere in similar facilities or in comparable organizations providing other types of services. I have never been more favorably impressed by any such organization with which I have had a close experience. The leadership in Pickering Manor is superb, and that shows rigt down the ranks.