San Juan Hills Healthcare Center
San Juan Hills Healthcare Center – Medicare Certified Since 2000
San Juan Hills Healthcare Center is a Medicare and Medicaid certified skilled nursing facility located in San Juan Capistrano, California. This facility has been serving the community for 26 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 45 certified beds with a current occupancy rate of 94% (averaging 42 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 4.84 hours of total nursing care per resident per day (2.76 hours from CNAs, 1.48 hours from LPNs, 0.6 hours from RNs). Physical therapy staffing is 0.46 hours per resident per day. This represents above-average staffing compared to national benchmarks.
Medicare Quality Ratings: According to CMS, San Juan Hills Healthcare Center has an overall quality rating of 4 out of 5 stars, which is above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 2 stars, quality measures: 5 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How San Juan Hills Healthcare C... compares to 72 facilities in Anaheim-Santa Ana-Irvine, CA
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 72 facilities in Anaheim-Santa Ana-Irvine, CA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 72 other nursing homes in Anaheim-Santa Ana-Irvine, CA
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in SAN JUAN CAPISTRANO
Join Our Caring Team
We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at San Juan Hills Healthcare Center.
Current Job Openings
Reviews
I would like to commend RN Supervisor Jessica for consistently going above and beyond in the care she provides. She took the time to thoroughly explain everything to my mother with exceptional patience, compassion, and professionalism. Her dedication and work ethic are truly admirable Jessica demonstrates a high level of knowledge, courtesy, and commitment to excellence in nursing. She is an exceptional nurse and a true asset to her team.
I’ve visited several care facilities and San Juan Hills is by far one of the nicest I’ve seen. Most patients here are short- to long-term, recovering from injury, and the staff truly sets the tone with their kindness and attentiveness. Every healthcare worker I encountered seemed to genuinely care about the patients’ comfort and well-being, which makes such a difference in the healing process. The food is surprisingly good for a healthcare facility — breakfast, lunch, and dinner are fresh and well-prepared. They also offer both occupational therapy and physical therapy on-site, which is incredibly convenient for recovery. One thing that stood out to me is how clean and fresh everything feels. The facility smells nice (which, if you’ve been in other places, you know is a big deal!) and has an overall warm, welcoming atmosphere. If you or a loved one needs a place to recover, I would absolutely recommend San Juan Hills. They go above and beyond in both care and environment.
If I could give ZERO stars I would. This place should be shut down immediately. The staff is not trained and the facilities is filthy. The on staff Doctor is extremely horrible. Do your loved one a favor and don’t send them here to be tortured. The state needs to regulate these types of facilities much closer and close them down when they operate as bad as this place.
this facility is top notch. The nurses and therapy team are outstanding. I was really pleased with Christiana and the great nursing care that she provides.
This is a wonderful facility and I am very pleased with a nursing care and the therapist and all of the staff that work here. They are very kind and compassionate. Thank you.
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