APPLE TREE ASSISTED LIVING

"At Solange at Apple Tree, staff turnover is a revolving door. The lack of stability traumatized my family member. Exemplary Solange at Apple Tree staff who genuinely care about the residents are terminated, and Solange’s owner reports them to Adult Protective Services for neglect. Any alleged neglect is the fault of the owner. On several occasions I observed only one staff person responsible for 16 residents. I consistently observed that Solange at Apple Tree is unable to acquire enough staff who agree to work there. Almost all staff who work at Solange at Apple Tree remain there for a brief time, departing as soon as they secure another job. As a family member, I developed a close relationship with many Solange at Apple Tree staff. Employees who departed on their own volition informed me that Solange at Apple Tree staff are treated poorly by management and are paid a very low wage, without benefits. Because Solange at Apple Tree is abysmally understaffed, they are completely unaware whenever residents wander away. Solange at Apple Tree is located on a busy street with fast moving cars. It is only a matter of time until a resident step out into the traffic, and is struck and killed. When my family member wandered away, I was not notified because Solange at Apple Tree staff didn’t notice a resident was missing. I was the person who discovered my family member wasn’t there. Please DO NOT place your loved one at inadequately staffed and negligent Solange at Apple Tree! Because reviewers must select a number of stars, I was forced to give Solange at Apple Tree one undeserving"