Brookdale Puyallup South

majority of the staff physically and verbally abuse the residents and the director hattie is aware of it but doesn’t care to help. i worked as a cna here and reported physical abuse to hattie after witnessing my coworker threaten, yell, and slap residents and she never did anything about it. my coworker didn’t leave that job until she quit herself. DO NOT LET YOUR FAMILY STAY HERE. they put on a fake front when family of residents are around to not get in trouble but once nobody is around, they treat the residents terribly.

Staff is respectful, helpful and kind. There is a community/family atmosphere. My family member feels comfortable.

Brookdale South in Puyallup Washington is an excellent Senior Living facility. My mother has lived at Brookdale for 5+ years and she loves the staff, food and is pleased with the facility. Prior to living at Brookdale my mother was at a senior care facility in Enumclaw and it was terrible. My mother complained about the food, the staff and how she was treated. My family took Mom out of the facility in Enumclaw and moved her to Brookdale. Mom loves Brookdale and so does my family. Brookdale South is a premier senior care facility and I would recommend Brookdale South to anyone looking for senior care.

I just attended a holiday dinner at Brookdale South with my brother who has lived there for two years. I was very impressed how beautifully everything was decorated and how attentive the staff was to all the residents and their guests. It certainly shows they enjoy planning events for residents to enjoy! Thanks for all you do for your residents!

We have been in Brookdale for just over a year and it’s been a great place for our family. The staff is kind and welcoming to our needs and we have been able to mitigate issues without much disruption. Kristen and Hattie are both EXCEPTIONAL in participating with us to ensure comfort is maintained. The effort is there and that’s what matters most to us.