Client Care Manager Registered Nurse Work Life Balance

Client Care Manager, Registered Nurse (RN) Are you looking for a job that offers meaningful work? Are you looking for a culture where you feel valued and can call your workplace “home?” If you answered yes, than we have the job for you! No more stressful days answering buzzer after buzzer. 8 AM to 4:30 PM Monday through Friday schedule (with some after-hours on-call duty from home). The primary goal of the Client Care Manager is to ensure that clients receive the highest quality care in accordance with Agency standards. Within the framework of the objectives and policies established by the Agency, plans and coordinates care objectives that promote quality of the Agency both within and outside the Agency. Participates as member of the company’s management team in planning, policy formulation and administrative decision making with a particular reference to the role, functions and operations of the agency’s care services. Compensation & Benefits: · Competitive pay o Pay may vary by level of training and experience · Medical benefits, including vision and dental · 401 (k) retirement plan · PTO and Sick pay · A great working culture · PPE (personal protective equipment) provided · On-the-job training for unique client situations · Recognition, celebrations and great team interactions! Responsibilities: · Maintains compliance to all Agency care and administrative policies, procedures and regulatory requirements. · Evaluates all Agency homecare staff for conformity with professional standards of homecare, and in accordance with home care licensure requirements and provides this feedback to HR. · Evaluates the appropriateness of assigned Home Care Aide with needs of individual client. · Ensures the quality of client care and service by using specialized knowledge and judgment to assure care standards are in compliance with Agency policies. · Performs and supervises Client Care Coordinators and their activities for individual clients, including but not limited to assessments, teaching and development and updating of the care plan. · Conducts case conferences to keep informed of changes in client status and ensures all Home Care Aide staff are informed of client status. · Coordinates arrangements with other healthcare and equipment providers to assure continuity of care and adherence to the client plan of care. · Provides input for orientation for Home Care Aides. · Develops and coordinates the delivery of in-service education for Home Care Aides. · Participate in inside sales activities as it relates to inquiries and follow up calls. · Reviews client/caregiver daily care records to ensure compliance and quality in documentation and care. · Manages agency client survey programs by promoting participation, reviewing results, and making recommendations to the management team on improving the quality of care. · Actively directs quality improvement programs and activities as it relates to client care. · Promotes a positive image of the Agency within the office and in the community. · In coordination with the Director of Community Relations, promotes Agency to the community, participating in community programs with other professionals when necessary (Marketing) and forming alliances that are most beneficial to the agency. · Investigates problems, irregularities, policy violations and other reportable events implementing the appropriate corrective action and follow-up. · Participates in state audits. · In coordination with the Director of Operations, reviews all incident reports and evaluates risk. · Performs post injury site investigation of all work comp injuries and oversees closure of claims in coordination with HR Manager. · Communicates and coordinates with MD offices, payers, clients/families regarding the care services and status changes