Arbors at Carroll

Only gave one star because of the few Nurses Aids that was hopefully and thoughtful of the care of my mother. The place is dirty and old. The Nurses and the STNA that work during the day were rude to us and mean to my mother. So glad we got my mother out of that place. I understand staffing issues, but being rude and mean is not acceptable. The food was always brought to the room cold. And when you asked for coffee or something else for them to drink you will have to wait almost an hour to get it cause they were busy talking and hangingout at the nurses station. Many times my mother had accidents in your depends and it took almost an hour to get her changed.

Once you enter the front door you're greated like a family member . Their caring dedicated staff great you with a smile and a welcoming hello. They all want to be sure you have a relaxing healing experience while you are in their care. Even though my husband was happy to finally get to come home , we will truly miss all the friends we made and be a bit sad not to see them daily. They feel like family to us now and it was a wonderful experience.

My last name was Beth patton. I was treated so well n couldn't ask for a better place.safe at night I was scared not tour faculty just me.heather the nurse I had always made sure that I was om went over n above her duty calls. When she said I had a seizure she layer on ground with me n shared her lunch with me and just talked to me n got 2 know me.the 2 girls over n therapy the one brought hair conditioner to help me save my hair cause I had a few big Nats from being n icu 9weeks. That made me cry cause I have cancer n I lost it all once n didn't wanna lose again.the lady qith short black hair n rehab helped so much really the entire staff was a blessing 2 me with showers n please let rose know I still remeber her name cause whwn I came n your faculty I was confused from coming off life support. I didn't really see the office staff but when I did what's amazing is no joke entire working staff knows your name that just blew me away..I felt like they was my family..thank you for allowing me 2 get better at your faculty cause honestly first couple days I had Heather nigjt nurse hands full and I'm sorry..thank you all so much

My mother was transported here today from the hospital after having hip surgery. Everyone I encountered was so very nice and respectful. Keep up the good work.

I recently moved my mother to Arbors at Carroll. I was impressed by how nice, helpful and professional everyone was. Very clean. My mother is getting better care. I feel I do not have to worry about her daily.