Rancho Bellagio Post Acute

Very nice looking facility and located next to Riverside University Hospital, but this place was definitely a looks could be deceiving, unfortunately. I know a lot of people tend to put negative comments about skilled nursing facilities, but this by far was the worst--from the nurses to the the administration. For example, changes to medicine was not consulted and as to why, non communication to the family/ power of attorney on file, no communication to primary contact on file regarding a patient falling, etc, they lack attentiveness, and sense of urgency. When you try to call the nurses station, you can never get anyone to answer or call you back when you leave message. One of the male nurse claimed he was the charge nurse when I asked to speak to him/ her. Found out he wasn't. He even handed me the patient's stack of medicine and left! They almost over dosed a patient (thank God the patient was sharp enough to pay attention) without questioning to see if it was correct or not (this is where the medication was changed supposedly by "their doctor" and not going by what was transferred to them-- like I was informed that's what they go by. Finally got our family member out of there. Some of their personal things were missing as well. I definitely would NOT recommend this place.

This Halloween was a blast all members of activities were a great team and many other workers families and friends the put their all into it. Thank you very m.uch...here are a few pics.Tall Nancy your kids were so cute I hope all the children and people and patience had a good of a time as I did.

My husband is nearing the end of his 3 months at Rancho Bellagio. It is very hard to depend on others to care for a loved one. Having kind, loving, dedicated people is essential! While I only have positive things to say about his stay there. It's the people who work there that make the difference. His CPAs and nurses are wonderful. Chana makes sure to call and update me every shift. She greets me with a smile every time I visit. Lilly and Jacob are great too. The therapists who provided both physical and occasional therapy for my husband continually encourage and support him to improve his health. As it's time to move on, his social worker, Alejandro is working hard to find the perfect next step placement. I never once had a negative conversation or interaction with any member of the staff. The facility is very clean and well maintained. The activities available look fun and inviting. The meals are varied, look appetizing, smell and taste delicious. If my husband ever requires a skilled nursing facility in the future we would definitely return to Rancho Bellagio.

I would not recommend this facility if you love your love one don't let them come to this place. It very clean and there's very nice workers. But some of the nurses are very shady. If by chance you have to put your love one in this place please make sure your insurance company is in the loop at all times. Some of the nurses work there buts off to make it a pleasant stay for you. And please make sure you come on the weekend because everything behind. Make sure write everything down doctors ten to forget what they tell you, or there assistant. Make sure you hold this place accountable for any mistakes, your love one life depends on it.

Since I’ve been here, I’ve been treating nothing but nicely. I love it here. It’s like a second home thank you Rancho Bellaggio for your services.