Rio Rancho Center
Rio Rancho Center – Medicare Certified Since 1982
Rio Rancho Center is a Medicare and Medicaid certified skilled nursing facility located in Rio Rancho, New Mexico. This facility has been serving the community for 44 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 120 certified beds with a current occupancy rate of 91% (averaging 109 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 2.87 hours of total nursing care per resident per day (1.6 hours from CNAs, 0.88 hours from LPNs, 0.39 hours from RNs). Physical therapy staffing is 0.05 hours per resident per day. Higher staffing levels are generally associated with better quality outcomes.
Medicare Quality Ratings: According to CMS, Rio Rancho Center has an overall quality rating of 1 out of 5 stars, which is much below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 2 stars, staffing: 1 stars, quality measures: 3 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Rio Rancho Center compares to 23 facilities in Albuquerque, NM
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 23 facilities in Albuquerque, NM.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 23 other nursing homes in Albuquerque, NM
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in RIO RANCHO
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Reviews
I was extremely happy with the services at Rio rancho rehab Center! The nurses, the text, everybody was so kind and caring. And my roommates I got some really good roommates. I kind of hated to leave. But I would recommend this place to anybody. I push my buzzer and they would come immediately! I was very very happy entire time. The only thing I have to say is the food could have been a little bit better LOL but I'm not going to complain about it. Cuz there was one chef who was fantastic and he gave me anything that I ordered. But thank you for your facility and for how good you treated me.
The most clean, friendly and professional casino I’ve ever been to. Everyone was so attentive to my stay. I got updates and reminders about my reservations throughout the casino. The Juniper restaurant was just as classy as I expected. My room was exceptionally clean and comfortable. I didn’t even have to mess with the thermostat. My entire experience was phenomenal!! I highly recommend everyone to stay at the Santa Ana Star casino and hotel!
The staff seems to care for their residents! I am impressed as to how many people remember my mother’s name. The facility is showing its age but they have done a good job keeping up. And I feel Mom is in a secure place.
My name is Elena pick up.I truly enjoyed my stay here in Rio Rancho.At 4210 Savannah Grande Southeast Rio Rancho.New mexi cannot necessarily say that all of the C.N.A's that assisted me in my care truly did a great job. I also like to say that the nurses that took care of me provided me my medications.And look after me for my care.Is it going to ever be staff?Especially, Taloa. Thank you, thanks for pushing me and making me do my physical therapy because of you., The ability to walk, stand, and move around safely has become a great way of me getting around, again., Once again, thank you so much for all of your work and effort. You really have made me happy. Heather A, Front Desk ♥️ your support by making sure that all patients get travel to and from appointments, and making sure that we as patients get our follow-up appointments set, again making sure we get travel set to and from for our medical needs is truly impeccable on your part as we can all count on your expertise. Sometimes the nurses do get busy. But this is normal for any hospital. Facility nurses cannot always be on top of the light when you push the button. But they do their best to meet your needs as soon as they get to your call. Li have noticed often in the early evening hours. Multiple call lights will be pushed at the same time. So, be patient, allow the nurses to do their jobs and assess who's light needs priority care first.
Like. Any other place Rio Rancho Genesis has its Highs and Lows however, it truly has more Highs than Lows. That is why I truly rated 5 out of 5, as Genesis has great staff, a good physical therapy team who truly pushes the patients to comply with the Doctor's orders. So that they can heal.This staff is very friendly and attentive to all the patient's needs. Many of the patients Whom I got in to speak to and meet truly think highly of Genesis, though There are many patients who have been there for many years and truly think that what they provide is not only safety, but Respect, they are provided activities that I have taken part of and sound to be truly a blessed. I believe the VA hospital In Albuquerque, new mexicotruly place me in a place for recovery.Great job. I thank Genesis for the chance to have been able to stay there. Looking forward to having my wife.Stay there, so ask her recovery.She's gonna believe Genesis, Rio Rancho, NM is the way to go
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