CAN/HHA

Organization Overview Sunrise Senior Living’s unique resident-centered services are delivered by a team trained to encourage independence, preserve dignity, enable freedom of choice and protect the privacy of each resident. This approach enables us to continue championing quality of life for all seniors — it’s been our mission since 1981 and it’s what has made Sunrise Senior Living the premier provider of senior living services. Although there now are more than 300 Sunrise Senior Living communities throughout the U.S., and in Canada and the United Kingdom, every location holds true to the vision on which the company was founded. Our Mission: To champion quality of life for all seniors Our Principles of Service: • Preserving Dignity • Nurturing the Spirit • Celebrating Individuality • Enabling Freedom of Choice • Encouraging Independence • Involving Family and Friends Our Core Values: • Passion • Joy in Service • Stewardship • Respect • Trust Our Foundational Belief: Belief in the sacred value of human life Our Team Member Credo: In all our interactions with one another we will: Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • High School diploma / GED accepted and may be required per state regulations • In states where appropriate, must maintain certifications • Must be at least 18 years of age • Previous experience working with seniors preferred and desire to serve and care for seniors • Ability to make choices, decisions and act in the resident’s best interest • Ability to react and remain calm in difficult situations • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and a level of understanding • Competent in organizational, time management skills • Demonstrates good judgment, problem solving and decision making skills • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign Job Responsibilities Sunrise Senior Living operates a number of different brands of communities for seniors. As a result, this position’s area of responsibility may differ among the various brands and states. Despite the differences in responsibilities between the brands and states, the following are a core set of duties common to this position. Essential Duties: Resident Care The Care Manager / “Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods. This Universal Care Manager role includes providing hands on care, physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment • Reviews, reads, notates and initializes Daily Log to document and learn about pertinent information about residents • Participates in the development of the Individualized Service Plans (ISP) and monthly updates • Reviews designated assignments • Responsible for their designated group of residents during the shift, knows where their residents are and physically checks on them throughout the shift • Observes, reports and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, dietary and participation in activities • Attends daily Cross Over meetings by the lead care manager • Notifies supervisor & resident care director if a resident has increased care needs • Informs supervisor of any resident changes of condition • Responds to security system and resident call bells promptly and immediately. Takes appropriate action including resetting call bells • Greets guests, family members, residents and team members • Answers, directs and/or responds to phone calls in a timely,