Haven Health Sky Harbor, LLC
Haven Health Sky Harbor, LLC
4.5 (342 reviews)
Skilled Nursing Facility • 120 Licensed Beds
7255 E Broadway Rd, Mesa, AZ
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Haven Health Sky Harbor, LLC

Skilled Nursing Facility • 120 Licensed Beds
7255 E Broadway Rd,
Mesa, AZ
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Haven Health Sky Harbor, LLC – Medicare Certified Since 2016

Haven Health Sky Harbor, LLC is a Medicare and Medicaid certified skilled nursing facility located in Mesa, Arizona. This facility has been serving the community for 10 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 120 certified beds with a current occupancy rate of 95% (averaging 113 residents per day), which is very high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 4.62 hours of total nursing care per resident per day (2.57 hours from CNAs, 1.44 hours from LPNs, 0.61 hours from RNs). Physical therapy staffing is 0.12 hours per resident per day. This represents above-average staffing compared to national benchmarks.

Medicare Quality Ratings: According to CMS, Haven Health Sky Harbor, LLC has an overall quality rating of 2 out of 5 stars, which is below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 1 stars, staffing: 1 stars, quality measures: 5 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Haven Health Sky Harbor, LLC compares to 81 facilities in Phoenix-Mesa-Chandler, AZ

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
2
3.7
Quality Measures
Clinical outcomes & safety
5
4.7
Health Inspections
State survey results
1
3.1
Staffing
Nurse-to-resident ratio
1
3.1
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.61 hrs
0.80 hrs
LPN/LVN Hours
Licensed practical nurses
1.44 hrs
1.18 hrs
CNA Hours
Certified nursing assistants
2.57 hrs
2.45 hrs
Total Nursing Hours
CNA + LPN + RN combined
4.62 hrs
4.43 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
6.1 %
3.0 %
LPN/LVN Agency Use
% of LPN hours from contractors
3.6 %
3.5 %
CNA Agency Use
% of CNA hours from contractors
2 %
2.9 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
40 %
45 %
Occupancy Rate
Percentage of beds filled
95 %
77 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$452
$429
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 81 facilities in Phoenix-Mesa-Chandler, AZ.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
2/5
Quality Measures
5/5
Health Inspections
1/5
Staffing
1/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 81 other nursing homes in Phoenix-Mesa-Chandler, AZ

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Haven Health Sky Harbor, LLC
Phoenix-Mesa-Chandler, AZ Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Haven Health Sky Harbor, LLC
Phoenix-Mesa-Chandler, AZ Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Haven Health Sky Harbor, LLC
Phoenix-Mesa-Chandler, AZ Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Haven Health Sky Harbor, LLC
Phoenix-Mesa-Chandler, AZ Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
154
minutes/day
CNAs
Certified Nursing Assistants
86
minutes/day
LPNs
Licensed Practical Nurses
37
minutes/day
RNs
Registered Nurses
7
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Haven Health Sky Harbor, LLC
Phoenix-Mesa-Chandler, AZ Average (76.9%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$452
per resident per day
Compared to 81 facilities in your area
Above local median ($429)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
-46% 1% Below
Net Income
Annual profit or loss
$174,401 $616,766 Below
Staff Cost per Resident
Daily salary expense per resident
$327/day $223/day Higher
Occupancy Rate
Bed utilization percentage
95% 77% Higher
Est. Daily Rate
Average revenue per patient day
$452/day $429/day Higher
Total Beds
Licensed bed capacity
120 118 Larger

Local comparisons based on 81 skilled nursing facilities in the Phoenix-Mesa-Chandler, AZ metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$4,970,948
Operating Expenses
Total operating costs
$7,267,196
Total Salaries
Staff compensation
$3,774,946
Contract Labor
Agency & temp staff
$21,265

Payer Mix

Medicare
6%
Medicaid
79%
Private Pay & Other
15%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
11,550
Medicare
Short-term skilled nursing
6%
Medicaid
Long-term care residents
79%
Private Pay / Other
Self-pay, insurance, VA
15%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
58.93
days
Medicare Stays
42.73
days
Medicaid Stays
68.98
days
Total Admissions
220
Total Discharges
196
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in Mesa

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Reviews

4.5 (342 reviews)
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L Gonzales's profile photo
L Gonzales 2 weeks ago

Haven Health Sky Harbor is an excellent facility, and I’m really impressed with the level of care they provide. The entire place is clean, organized, and welcoming, which immediately gives you confidence in the environment. Johnny and the RT staff are fantastic. They’re professional, friendly, and clearly dedicated to their work. The teamwork between the RTs and CNAs is great to see. Everyone seems to communicate well and support each other, which makes a noticeable difference in the overall care. It’s also clear that Johnny has a strong working relationship with his team. Staff members speak highly of him and of the RT department, which says a lot about the culture here. Overall, Haven Health Sky Harbor is a wonderful place for anyone needing care. The staff is compassionate, the facility is clean, and the teamwork is outstanding. Highly recommend!

Anping Wang's profile photo
Anping Wang a month ago

The environment is elegant and very clean. My father has been hospitalized here for a month and a half. The nurses, treatment staff, and caregivers, as well as the support staff like cleaners and front desk staff, are all very kind and dedicated. I am deeply touched. My father has recovered well here. I would like to express my gratitude to all the staff who have dedicated themselves to my father's care, support, and treatment. We love you all.

Taylor's profile photo
Taylor 3 weeks ago

I visited with my aunt on a Saturday and ended up playing bingo. It was fun and Joanne the activity girl was very nice and professional. The facillty is beautiful. The rooms though, I love that my aunt has her own room. I felt very comfortable and I'm glad we chose to bring her here. Thank you Haven Sky Harbor.

Aaron Collette's profile photo
Aaron Collette 3 weeks ago

Just wrapped up a meeting here. I’ve been in a ton of rehab facilities (both as an employee and a vendor) and this one is special. Very beautiful and clean, the staff are nice and friendly, and the quality of care I can tell is very good. And they have a huge variety of needs and services they can meet. Very impressive!

juan ochoa's profile photo
juan ochoa 5 months ago

I had a great experience at Haven Health Sky Harbor. The facility was always clean and well-maintained, which really gave me peace of mind. The rooms were spacious, comfortable, and nicely set up—much better than I expected. The staff was consistently courteous and professional, and the case management team truly stood out. They were attentive, helpful, and went above and beyond to support both patients and families. I highly recommend this facility for anyone looking for quality care in a clean, welcoming environment.

View All 342 Google Reviews

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