Ballard Center
Ballard Center
2.5 (48 reviews)
Skilled Nursing Facility • 142 Licensed Beds
820 Northwest 95th Street, Seattle, WA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Ballard Center

Skilled Nursing Facility • 142 Licensed Beds
820 Northwest 95th Street,
Seattle, WA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Ballard Center – Medicare Certified Since 1967

Ballard Center is a Medicare and Medicaid certified skilled nursing facility located in Seattle, Washington. This facility has been serving the community for 59 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 142 certified beds with a current occupancy rate of 73% (averaging 104 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.58 hours of total nursing care per resident per day (1.92 hours from CNAs, 0.64 hours from LPNs, 1.02 hours from RNs). Physical therapy staffing is 0.05 hours per resident per day.

Medicare Quality Ratings: According to CMS, Ballard Center has an overall quality rating of 2 out of 5 stars, which is below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 2 stars, staffing: 4 stars, quality measures: 3 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Ballard Center compares to 66 facilities in Seattle-Bellevue-Kent, WA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
2
3.1
Quality Measures
Clinical outcomes & safety
3
4
Health Inspections
State survey results
2
2.5
Staffing
Nurse-to-resident ratio
4
3.4
Staffing Hours (per resident/day)
RN Hours
Registered nurses
1.02 hrs
1.01 hrs
LPN/LVN Hours
Licensed practical nurses
0.64 hrs
0.80 hrs
CNA Hours
Certified nursing assistants
1.92 hrs
2.69 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.58 hrs
4.50 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
4.4 %
LPN/LVN Agency Use
% of LPN hours from contractors
0.1 %
6.5 %
CNA Agency Use
% of CNA hours from contractors
14.3 %
3.6 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
49 %
44 %
Occupancy Rate
Percentage of beds filled
73 %
75 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$420
$516
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 66 facilities in Seattle-Bellevue-Kent, WA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
2/5
Quality Measures
3/5
Health Inspections
2/5
Staffing
4/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 66 other nursing homes in Seattle-Bellevue-Kent, WA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Ballard Center
Seattle-Bellevue-Kent, WA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Ballard Center
Seattle-Bellevue-Kent, WA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Ballard Center
Seattle-Bellevue-Kent, WA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Ballard Center
Seattle-Bellevue-Kent, WA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
115
minutes/day
CNAs
Certified Nursing Assistants
38
minutes/day
LPNs
Licensed Practical Nurses
61
minutes/day
RNs
Registered Nurses
3
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Ballard Center
Seattle-Bellevue-Kent, WA Average (74.5%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$420
per resident per day
Compared to 65 facilities in your area
Below local median ($516)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
-15% -4% Below
Net Income
Annual profit or loss
$-1,303,145 $89,057 Below
Staff Cost per Resident
Daily salary expense per resident
$188/day $232/day Lower
Occupancy Rate
Bed utilization percentage
73% 72% Higher
Est. Daily Rate
Average revenue per patient day
$420/day $516/day Lower
Total Beds
Licensed bed capacity
142 100 Larger

Local comparisons based on 65 skilled nursing facilities in the Seattle-Bellevue-Kent, WA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$11,888,407
Operating Expenses
Total operating costs
$13,659,421
Total Salaries
Staff compensation
$6,472,908
Contract Labor
Agency & temp staff
$373,006

Payer Mix

Medicare
5%
Medicaid
82%
Private Pay & Other
14%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
34,389
Medicare
Short-term skilled nursing
5%
Medicaid
Long-term care residents
82%
Private Pay / Other
Self-pay, insurance, VA
14%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
330.66
days
Medicare Stays
40.66
days
Medicaid Stays
1654.71
days
Total Admissions
124
Total Discharges
104
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

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Reviews

2.5 (48 reviews)
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etienne stinnett's profile photo
etienne stinnett a month ago

This place needs to be shut down, and investigated for criminal behavior. My loved one suffered here and ultimately ended up in icu showed up to icu in such a bad state the hospital filed a complaint against this center due to body lice and bruises ultimately passed due to MRSA and pneumonia. I was never notified of this serious medical emergency and did not have a final goodbye.

crystal padilla's profile photo
crystal padilla 7 months ago

My uncle is in this facility he has been here for about a year when I call this facility to have a simple conversation with my loved one the phone rings or I just get transferred to someone that doesn't ever pick up, it has been a year now that I cannot get him on the phone I am very concerned for him no one there seems to know anything or is able to connect me with an actual person other than the one answering the phone and transferring you to someone else and by the looks of the reviews on this place it looks like I should be very concerned for my loved one. I am terrified to travel all the way to Seattle to not get answers and I don't know how safe he is so if you're calling for a loved one you're probably not going to get anyone to help you get in contact with them. I left a few messages for someone to just simply get me in contact with my loved one I don't need any medical history or information I simply just want to have a phone call with him. 💔

Ki S's profile photo
Ki S 10 months ago

By ANY means, do not have a loved one placed at this facility. The nurses and staff are extremely neglectful and provide little to NO care for their patients. My mother cried for hours to be ignored resulting in a 911 call that landed her at another hospital with a blood clot in her heart. I would never wish having a loved one at this place. No idea how these people are employed. They have no idea who they’re calling or informing ever. They have zero communication between each other so everything is a different story. Even the paramedic warned us you will care for yourself while here, no help whatsoever. Shut this place down.

Ken Cobb's profile photo
Ken Cobb 8 years ago

You have to beg for your medication, coffee at night, snacks and even hot water. If the staff does something money from because wrong they say out is because in their culture it is okay. The staff will snap their fingers to get you to move out of their way. Because I'm cripple, some nurses and aides really treat me as les than. They are only open to make money.

Michelle Johnson's profile photo

My Mom was there for two weeks after a week in the ER. The communication about progress was extremely poor. I couldn't get in touch with the social worker in person or by phone to discuss long term care and left multiple messages with no return calls. All assessments indicated a need for long term care either in home or at a facility. The social worker didn't coordinate either and discharged her without and sort of care plan or support. This is considered gross negligence.

View All 48 Google Reviews

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